BUSINESS

 Chapter 9 of the text provides an overview of e-business and e-commerce, focusing on six types of e-commerce, online services, business models, and ethical and legal issues. E-commerce offers benefits like accessibility, lower costs, and convenience for people in cities, rural areas, and developing countries. However, it also faces challenges like technological limitations, security issues, and perceived security issues. Online service industries like e-malls and online securities trading also face ethical and legal issues. B2B electronic commerce involves buyers and sellers selling products or services electronically. Reference from: Management Information Systems 1 st Edition Gray, H., Issa, T., Pye, G., Troshani, I., Rainer, R. K., Prince, B., & Hugh J. W. (2015). Management information systems . John Wiley. 

Chapter 8 explores the role of social computing in business, focusing on six web 2.0 tools and two major types of web 2.0 sites. It discusses the benefits and risks of social commerce, as well as methods used for shopping socially. Social computing is particularly useful in advertising, market research, customer relationship management, human resource management, and crowdsourcing.  Social advertising leverages user dynamics to influence consumers, while social apps support interactions and user contributions. Market research allows merchants to target potential customers at a low cost. Customer relationship management improves service and tracks business opportunities. Human resource management recruits employees through online platforms, while IT uses social computing in accounting, finance, and marketing. Understanding the benefits and risks of social commerce can help businesses navigate the digital landscape and enhance the customer experience. Reference from: Management Infor...

Chapter 6 focuses on ethical issues related to information technology and potential threats to privacy. It discusses four categories of ethical issues related to information technology: utilitarian, rights, fairness, and common good. Ethical frameworks include recognising ethical issues, obtaining relevant facts, identifying stakeholders, and evaluating alternative actions. Ethics in the corporate environment includes a code of ethics, responsibility, accountability, and liability.  Privacy issues involve collecting, storing, and disseminating information about individuals, including accuracy, property, and accessibility. Privacy laws, such as the Privacy Act 1988, protect individual information, while threats to privacy include electronic surveillance, privacy codes and policies, and international aspects of privacy. Reference from: Management Information Systems 1 st Edition Gray, H., Issa, T., Pye, G., Troshani, I., Rainer, R. K., Prince, B., & Hugh J. W. (2015). Management...